Celebrating Agents and raising the bar at OSAC Properties This week the OSAC Properties team got together for a focused company meeting. We aligned on what “best” looks like for our clients, and we took a well-earned pause to celebrate our Agent of the Month, Zewdi. It was a good reminder that great service is built on small, consistent actions and a team that backs each other.
Why we met
Our goal is simple: become the leading real estate company in Dubai by delivering clear advice, strong support, and smooth transactions. In the meeting we covered three priorities:
- Client experience. We mapped the full journey, from the first message to key handover, and identified a few points where we can remove friction.
- Speed and clarity. Faster follow-ups, clearer next steps, and better progress updates for clients.
- Market expertise. Keeping our insights sharp so clients understand the “why” behind every recommendation.
Celebrating Agents and raising the bar at OSAC Properties Agent of the Month Meet Zewdi
The highlight was celebrating Zewdi as our Agent of the Month. This recognition is based on more than numbers. It reflects client feedback, teamwork, and the way an agent represents our values.
What set Zewdi apart this month:
- Proactive communication. Clients knew exactly what was happening and why.
- Diligent matching. Shortlists were tailored, realistic, and on-point.
- Calm problem-solving. When issues popped up, solutions came quickly.
- Team spirit. Sharing listings, insights, and time to help others close.
A client summed it up well: “I felt guided, not pushed.” That is the standard we strive for.
What we’re improving next
We left the room with clear actions and owners:
- Response time: tighter internal SLAs so every inquiry gets a timely, helpful reply.
- Viewing flow: smarter routes and bundled appointments to save clients time.
- Deal tracking: a cleaner shared dashboard so clients get simple status updates without chasing.
- After-care: a short check-in after move-in to make sure everything feels right.
Our commitment to clients
Becoming Dubai’s leading real estate partner is not about big claims. It is about consistent delivery. Here is what you can expect from OSAC Properties:
- Straight answers. Clear pricing, timelines, and next steps.
- Prepared viewings. Properties vetted in advance, with the details that matter.
- Negotiation you can trust. We work to protect your position and your time.
- Support end to end. From the first call to the day you get the keys, and a little beyond.
A word of thanks
To the team: thank you for the energy, ideas, and honest discussion. To our clients: thank you for the trust. Your feedback shapes what we fix and what we double down on. To Zewdi: congratulations. Keep setting the pace.
What’s next
We will share progress on these improvements in the coming weeks and highlight more team wins. If there is something you want us to cover, tell us. If you are exploring a purchase, sale, or rental in Dubai, we are ready to help.
Thinking about your next move?
Message us or reach out to the OSAC Properties team to get started. Let’s make your property goals happen, the right way.
